Membership Policy

1. Automatic renewal of membership:

Payment for certain Services is due in advance of each applicable membership period (each month). Monthly memberships will automatically renew and your credit card or other payment method you provide will be charged on the first day of each renewal period until your membership is terminated by SolutionInn or cancelled or paused by you. Your membership will cease to renew automatically when you do not have sufficient balance in your account or in your verified payment source to renew the membership.

2. Payment and fee charges:

If you select the membership, SolutionInn charges student’s payment source that he had added immediately upon that purchase of the membership and any renewal thereof. Students agree to pay all applicable fees for your membership plus any applicable fees and taxes or other charges as may be required, when due and payable. All fees and charges are payable in advance and non-refundable, including after cancellation, unless otherwise disclosed at the time of purchase.

3. Pausing the membership:

The memberships can be marked as PAUSE by the Studentsany time before the expiry of current membership period. The membership can be paused for any number of months (PAUSE PERIOD) ranging from 1 to 6. The membership will not be renewed automatically until the pause period has passed. Upon pause the current membership charges will not be refunded and the Student will have the access to view or download the documents for the remaining period till the expiration date of current membership. Student’s payment source will not be charged until earlier of when membership is resumed or pause period has passed. During the pause periods, our regular prices of $2.99 per download will be applicable.

3.1 When membership is resumed:

Once the paused period as requested by Student has passed, the very next day the membership will be resumed and your payment source will be charged as per payment rules discussed above. The students have a choice to resume the membership any time before the pause period is passed.

3.1.1 When Membership is RESUMED before expiry of current membership:

If the pause is resumed before expiry of current membership,no membership charges will be deducted and the student will have the access to documents for remaining days left to the expiry of current membership period. In this case the membership will be automatically resumed on the first day after the expiry of current membership period and charges will be deducted from Student’s payment source on that day.

3.1.2 When Membership is RESUMED after expiry of current membership but before the pause period has ended:

If the membership is resumed during thepause period, membership charges will be deducted on the day of resume and the student will have the access to documents for membership period. In this case the automatically renewal feature will be activated and student’s payment source will be charged for 1 month / 3 months membership onwards.


4. Cancellation of Membership:

The membership can be cancelled by a Student or system.Upon cancellation by student the current membership charges will not be refunded. During the cancellation, our regular prices of $2.99 per download will be applicable.

4.1 Cancellation by Student:

A student can cancel the membership at any time after the purchase. When a student cancels the membership after the purchase, the access to views and downloads will continue only for next 24 hours. Student’s payment source will not be charged until student re-activates membership.

4.2 Cancellation by System:

SolutionInn quality assurance teams will be continuously monitoring the activities of students. If any student is observed misusing the membership privileges or being engaged in fraudulent activities, the membership will be cancelled by system and student will not be able to view or download the solutions. Your membership will also be cancelled by system if the balance in your account is insufficient. When membership is cancelled by system the student can reactivate the membership at anytime. In that case the student’s credit card will be charged immediately and access to solution views and downloads will be opened for the membership period. During the period when your membership is cancelled, student will be able to use our instant download purchase option ($2.99 per solution).

4.3 Reactivating the membership:

The memberships can be reactivated after cancellation by student as discussed above under section 4.1. If a student reactivates the membership within 24 hours of cancellation, no charges will be deducted for that month. The membership once cancelled will not be renewed automatically until the Student reactivates him/herself. The students have a choice to reactivate the membership anytime before the pause period is passed.

4.3.1 When Membership is REACTIVATED before expiry of current membership:

If the membership is reactivated after pause but before expiry of current membership period, no membership charges will be deducted and the student will have the access to documents for the rest of the remaining days left to the expiry of current membership period. In this case the membership will be automatically renewed on the first day after the expiry of current membership period and charges will be deducted from Student’s payment source on that day.

4.3.2 When Membership is REACTIVATED after expiry of current membership:

If the membership is reactivated after expiry of current membership, charges will be deducted on the day of reactivation and the student will have the access to documents for next 30 days / 90 days period. In this case the automatically renewal feature will be activated and student’s card will be charged for monthly membership onwards.


5. Refunds

All membership charges, fees and charges paid in advance are non-refundable, including after cancellation, unless otherwise disclosed exclusively. We do not provide refunds once a Student has viewed or downloaded at least one document as a membership holder.

6. Fraudulent Activities

We wish to draw the attention of our customers, users of SolutionInn study membership, tutors or experts and members of the general public to the prevalence of fraudulent activity being perpetuated by fraudsters who aim to deceive and defraud our customers, members of SolutionInn, SolutionInn LLC itself and the general public. This type of fraud may be via email, letters, text messages, facsimile or by using a website purporting to be that of SolutionInn LLC. Further fraudulent activities include attempts for using the products, resources and intellectual properties of SolutionInn LLC with any fraudulent intentions. Such members, if found executing above mentioned activities will be charged a penalty fee of $1,000 and their account will be permanently terminated.

7. General Disclaimer

The Services provide a marketplace of Students and Tutors. We don’t hire or background check Tutors, we aren’t responsible for reviewing Content for accuracy, reliability or appropriateness, nor are we responsible or liable for any interactions between Students and Tutors. We are not responsible for disputes, claims, losses, injuries, or damage of any kind that might arise out of or relate to conduct of Students or Tutors, including, but not limited to, any Student’s reliance upon any information provided by a Tutor. You understand that by using the Services you may be exposed to Content that is offensive, indecent, or objectionable. You hereby agree to hold SolutionInn harmless from and against any and all claims that you may have arising out of your access or use of any Content.