Metropolitan General Hospital is a city-owned and operated public hospital. Its emergency room is the largest and
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a. Develop an xË-chart to be used in conjunction with an Rchart to monitor patient waiting time and indicate if the process appears to be in control.
b. The city has established a requirement that emergency room patients have a waiting time of 25 minutes ±5 minutes. Based on the results in part (a) is the emergency room capable of meeting this requirement with its currentprocess?
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Related Book For
Operations Management Creating Value Along the Supply Chain
ISBN: 978-0470525906
7th Edition
Authors: Roberta S. Russell, Bernard W. Taylor
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