Six Apart has developed a corporate culture that reflects both the engaging personalities of Ben and Mena Trott and the generally informal "vibe" of the blog-osphere. However, as the company continues to grow, new employees bring a variety of communication styles and expectations. In particular, the new accounting manager tends to communicate in a formal, distant style that some company old-timers find off-putting and impersonal. Several of these people have expressed concerns that the new manager "doesn't fit in," even though she's doing a great job otherwise. How should you respond?
a. Tell these people to stop complaining; the accounting manager is doing her job well, and that's what counts.
b. In a private conversation with the accounting manager, explain the importance of fitting into the corporate culture and give her a four-week deadline to change her style.
c. In a private conversation with the accounting manager, explain the reasoning behind the company's informal culture and its contribution to the company's success; suggest that she might find her work here more enjoyable if she modifies her approach somewhat.
d. Allow the accounting manager to continue communicating in the same style; after all, that's her personal style, and it's not up to the company to change it.