Which of the following is a typical key performance indicator for the financial perspective? a. Process cost

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Which of the following is a typical key performance indicator for the financial perspective?
a. Process cost
b. Satisfaction
c. New customer acquisition rate
d. Return on equity
e. Change readiness

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Related Book For  answer-question

Accounting Information Systems

ISBN: 9781260571080

3rd International Edition

Authors: Vernon Richardson

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