Question: Dave Barr, owner of Barr Hardware, has contacted your company about a shipment of 500 bags of lawn fertilizer that he received last week. He

Dave Barr, owner of Barr Hardware, has contacted your company about a shipment of 500 bags of lawn fertilizer that he received last week. He stated that 48 bags were torn and not saleable.He would like a refund of $200 for the damaged merchandise. As manager of Rapid Grow Fertilizer, write a complete letter to Dave refunding his $200.

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Business Communication 7th Edition by A.C. Krizan