Genova Company classifies its costs of quality into four categories. The costs of quality (COQ) as a
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Genova Company classifies its costs of quality into four categories. The costs of quality (COQ) as a percentage of cost of goods sold for the last three years are as follows:
Required
1. Use a spreadsheet to prepare a histogram that shows the COQ trends as a percentage of cost of goods sold.
2. Comment on the trends in COQ over the 3-year period from 2022 to 2024.
3. Based on the observed trends, what total COQ can the company expect in 2025? Explain.
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