Kwami Williams and Emily Cunningham of MoringaConnect must understand manufacturing costs to effectively operate and succeed as a profitable and efficient business.

Required

1. What are the three main categories of manufacturing costs Kwami and Emily must monitor and control? Provide examples of each.

2. What are four goals of a total quality management process? Hint: The goals are listed in a margin “Point.” How can MoringaConnect use TQM to improve its business activities?