1. Using the motivation theories in the chapter, explain why Sandy was so motivated in a job such as cold calling.

2. Given that she still had a salary, benefits, and a pension plan, why did she become so extremely unmotivated after the change?

3. Have you ever had a job that you hated? What did you do?

4. Research on the Internet and see if you can find a list of the most satisfying jobs and the least satisfying jobs. Pick one job from each list and explain why (based on the ideas in the chapter) these jobs are so bad or so good.