Improvements in technology have affected the controllers office more than most areas within a hotel. Assume you
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Improvements in technology have affected the controller’s office more than most areas within a hotel. Assume you were the GM of a large full-service property. What specific steps could you take to ensure that your controller stays abreast of the advances that impact his or her area? How will you evaluate that individual’s efforts to maintain and improve skills? How will you keep up with the changes that will continue to revolutionize this area?
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Hotel Operations Management
ISBN: 978-0134337623
3rd edition
Authors: David K. Hayes, Jack D. Ninemeier, Allisha A. Miller
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