Verdant Vines specializes in cultivating rootstock for grape vines. The company sells to both vineyards and consumers. At the beginning of the year, the company had $120,000 in accounts receivable before netting out $17,000 of allowance for doubtful accounts. At the end of the year, the corresponding amounts were $125,000 and $16,000, respectively. The company’s sales in the year totalled $7,670,000, of which $7,200,000 was sold on credit. During the year, the company estimated bad debts expense using the percentage of sales method, and at the end of the year recorded a further $5,000 of bad debts expense by applying the aging method. Write-offs amounted to $42,000.

Required:
Determine the amount of cash collected from customers and the percentage the company used to estimate bad debt expense.