A manager at the Acme Company Call Center wants to see if running a classic movie on a big screen (with the sound off) will increase the number of calls processed per hour.
a. State the research question.
b. Identify the control and experimental group(s).
c. Explain how you would randomly assign participants to groups.
d. State the hypotheses (H₀ and H₁).
e. Discuss the criteria for accepting or rejecting the hypotheses.