Westover Travel offers travel packages using both air and ocean travel. Westover offers two packages, Tourist and Premier, that differ in the accommodations, class of travel, and so on. Westover has a call center, which handles customer queries and complaints. The call center tracks the number of calls and the number of call-minutes for customers by the package they have purchased. Expected call center data for next month follow.

The call center at Westover uses a two-stage cost allocation system: It uses the number of calls to allocate call-related costs and the number of call minutes to allocate call minute–related costs. 

Required

a. Compute the call-related overhead rate for next month.

b. Compute the call minute–related overhead rate for next month.

c. Compute the total call center costs allocated to the Tourist package.

d. Compute the total call center costs allocated to the Premier package.

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Call center volume: Number of calls Number of call minutes.. Call center costs: Call-related... Call minute-related.. Total call center costs Tourist 20,000 108,000 Premier 12,000 162,000 Total $200,000 121,500 $321,500