Describe each of the key success factors that companies should concentrate on to achieve customer satisfaction.
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Describe each of the key success factors that companies should concentrate on to achieve customer satisfaction.
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The three major factors that affect modern customer satisfaction are customer understanding service and technology By tapping into these factors you can provide positive consistent customer experiences and create real customer loyalty Customer Understanding Your customers have to know that your company isnt just profiting from them Loyal customers want to be assured that they are buying from an organization that truly cares about their best interests Customers prefer companies that offer multiple choices remember their preferences and personalize the buying experience ...View the full answer
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Utsab mitra
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