Candys job is to clean off the tables quickly after diners leave. Candy is on her phone

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Candy’s job is to clean off the tables quickly after diners leave. Candy is on her phone again.


For each of the following situations, identify the maturity level of the employee and the leadership style the manager should use so that the job gets done.

A. Low maturity of employee: The manager should use the telling style.

B. Moderate to low maturity of employee: The manager should use the selling style.

C. Moderate to high maturity of employee: The manager should use the participating style.

D. High maturity of employee: The manager should use the delegating style.

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Management Fundamentals

ISBN: 9781544384191

9th Edition

Authors: Robert N. Lussier

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