Juanita, please take this package to the mailroom and have it sent out FedEx overnight for me.

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“Juanita, please take this package to the mailroom and have it sent out FedEx overnight for me.”


Identify the form of communication flow occurring for each statement.

A. Vertical downward

B. Vertical upward

C. Horizontal–identify as between (1) peers or (2) departments

D. Grapevine

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Management Fundamentals

ISBN: 9781544384191

9th Edition

Authors: Robert N. Lussier

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