My department manager, Rick, tells me to do one thing, but my project manager, Betty, tells me to do something else at the same time. Whom should I listen to?

Identify which organizational principle or principles are represented by each statement.

A. Unity of command and direction

B. Chain of command

C. Span of management

D. Division of labor

E. Coordination

F. Balanced responsibility and authority

G. Delegation

H. Flexibility