You have new employees whom you must train to handle the typical daily tasks and problems that may come up that they will have to handle on the job.

To select the most appropriate training method for each situation, first, select the skill being developed and place the number on the first line:

1. Technical skills

2. Interpersonal skills

3. Decision-making skills

Next, use the letters ranging from A to J in the second column, “AC 9-4,” and put it on the second line.