Over the course of a 24-hour period a call center handled 1200 different calls and at noon
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Over the course of a 24-hour period a call center handled 1200 different calls and at noon there were 50 callers “in” the center (talking or waiting to talk to a representative). The sixth caller of the day spent 2.5 minutes with a representative. Which of the given numbers is an inventory?
a. 1200
b. 50
c. 2.5
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Related Book For
Operations Management
ISBN: 9781260547610
2nd International Edition
Authors: Gerard Cachon, Christian Terwiesch
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