The Carriage Auto Parts Company near Halifax, Nova Scotia, is a direct supplier for the nearby Sigma auto manufacturing plant. In order to gain a competitive advantage and meet quality requirements by its customer, Carriage has undertaken a project to achieve ISO/TS 16949 registration. TS 16949 provides the requirements for the application of ISO 9001:2009 standards for automotive production and relevant service parts organizations. The goal of ISO/TS 16949 is the development of a quality management system that provides for continual improvement emphasizing defect prevention and the reduction of process variation and waste. (See Chapter 2 for a discussion of ISO certification). The project management team has developed the following list of required activities necessary to achieve ISO certification.

Construct the network for this project and determine the project schedule. Identify the critical path and determine the expected project duration time and variance. Determine the probability that the certification project can be completed within one year and within 18 months.

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Time Estimates (weeks) Activity Aetivity Deseriptien Predecessor Appointment of com pany tk foroe ь Developenani of feanibility plan 3. Sekction of hird be pary registrar and anditor Development of qual be 10 14 20 пу mmal. peoce dure, and instruction documents Quality sykan inin ing for all employees ь 10 Cuside training for 10 compeny quality managen and intemal plant udisors Plart preparation anl 18 24 32 urganinaim to cet ISO 9001 Mandanh inclading use of SPC charts to idertify non conforming processes Preparation of ISO 10 application docu ments with outside uditor set schedule for subenissions to registrar Intemal andt of plan 4f,h.E 10 12 16 20 Corective action 12 plans for necesary process impovermes Cuside audiar viit and andit Corecive action plans developed based on anditor report and implemented Folow-p visit and roudit by auditr Auditor recommenda lion to registrar for ISO cerification