You observe a bank and notice that a customer leaves the bank about every five minutes. These

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You observe a bank and notice that a customer leaves the bank about every five minutes. These five minutes between customers are 

a. The capacity of the process. 

b. The processing time of the last resource. 

c. The cycle time. 

d. The lead time.

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Operations Management

ISBN: 9781260547610

2nd International Edition

Authors: Gerard Cachon, Christian Terwiesch

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