1. As the facilities manager, your GM has brought to your attention several complaints from guests about the lighting in their rooms.

What can you do to reduce guest complaints?

2. Discuss some apparent advantages of operating an on-premises laundry.

Do you see any disadvantages?

Answer rating: 100% (QA)

1 There are many approaches which can be adopted in order to reduce guest complaints One of the actions that can be taken in order to reduce guest com... View the full answer