In a brief essay, analyze the Aetna case in Katzenbach

In a brief essay, analyze the Aetna case in Katzenbach et al. (2012), focusing on the following:

  • What was the main problem with the company around the time that Rowe became CEO?
  • How did he assess the problems?
  • What specifically did he do to fixed the problems?
  • What evidence exists in the case that the problems were fixed, or at least partially fixed? In other words, what outcomes were observed that the case states?

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