Read the case “Process Improvement in Stanford Hospital's Operating Room” and identify those parts of the process that you believe cause the major problems. State why you believe they cause problems and what problems you believe they cause. Provide arguments and/or evidence from the case for this.

Ensure that you clearly justify what the major problems to the process are. Do not focus on a single issue; there are many present in this case. Also, do not try to attempt to list all problems. Recognize that some problems are more severe or more fundamental or more critical than others.

You should attempt to find a few major root causes of the many problem symptoms. You may find the material for the classes on process analysis and improvement useful, but you are not being limited to that material only.

Rank or prioritize the problems/root causes by their severity or importance and briefly justify your rank order.

Cite evidence from the report to support your analysis and to support your ranking/prioritization. Your answer should be more than a simple list of things the case already mentions but demonstrate some analysis/deeper thinking.

Answer rating: 100% (QA)

The change process at the Stanford Hospital Operating Room like any other change project set into motion experienced a number of problems and challeng... View the full answer