Read the case “Process Improvement in Stanford Hospital's Operating Room” and Recommend the most important changes to the process that addresses the problems of the instrument provisioning process. Describe each recommended change, state which problem it addresses and describe how it solves the problem each change recommendation should directly address one or more of the identified root causes in the previous question.

Not all change recommendations will necessarily show up in the process flow model (Q4). Some may be organizational, or concern the information flow in the process. This is perfectly fine as long as the change recommendations are described and justified well.

This step is critical to the success of your paper. If you do not recommend the proper changes it will be difficult for your new process to be logical. To do this you have to ensure you properly identify the major problems and that your changes will fix these problems. You may find the material for the classes on process analysis and improvement useful, but you are not being limited to that material only.

Answer rating: 100% (QA)

The Operating Room at the Stanford Hospital had experienced a number of problems and challenges that ultimately threatened the hospitals ability to live up to its maxim that guides service provision t... View the full answer