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2. Your group will identify a Department of Tourism (DOT)-accredited tourism and hospitality establishment in your area. Through observation and interview, you will validate the
2. Your group will identify a Department of Tourism (DOT)-accredited tourism and hospitality establishment in your area. Through observation and interview, you will validate the presence or absence of total quality management (TQM) principles within that establishment
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Small Business Management Launching And Growing Entrepreneurial Ventures
Authors: Justin G. Longenecker, J. William Petty, Leslie E. Palich, Frank Hoy
19th Edition
0357039416, 9780357039410
