Identify the mirroring technique shown in each of the following conversations: a) When I suggested that...

  

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Identify the mirroring technique shown in each of the following conversations: a) "When I suggested that idea, no one responded, but when Beth suggested it, the same people were enthusiastic." "You feel that you don't count?" b) "The problem with this project flows from the group dynamics." "I'm not sure what you mean." c) "I mentioned he was a good prospect two weeks ago, and no one has contacted him yet. It's the same with other leads. We have to get more action." "You want us to follow up on leads a lot faster." d) "This department can't handle the workload. Management wants us to increase the number of direct mail campaigns and add to the number of special events. We can't possibly do all this with our present resources. We're strapped in this depart- ment, and if they're going to keep dumping stuff on us like this we need a lot more money." "To do the added work effectively, you need an increase in the departmental budget." Identify the mirroring technique shown in each of the following conversations: a) "When I suggested that idea, no one responded, but when Beth suggested it, the same people were enthusiastic." "You feel that you don't count?" b) "The problem with this project flows from the group dynamics." "I'm not sure what you mean." c) "I mentioned he was a good prospect two weeks ago, and no one has contacted him yet. It's the same with other leads. We have to get more action." "You want us to follow up on leads a lot faster." d) "This department can't handle the workload. Management wants us to increase the number of direct mail campaigns and add to the number of special events. We can't possibly do all this with our present resources. We're strapped in this depart- ment, and if they're going to keep dumping stuff on us like this we need a lot more money." "To do the added work effectively, you need an increase in the departmental budget."

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a The mirror ing technique shown in the conversation is when the speaker reflects bac... View the full answer