Bottlenecks exist in many business processes that serve the public and are usually indicated by lineups (also
Question:
Bottlenecks exist in many business processes that serve the public and are usually indicated by lineups (also known as "lines" or "queues"). Choose a business that experiences lineups and identify the constraints in the system.
Bottleneck Principles
1. Utilization of a non-bottleneck resource is not determined by its potential, but by another constraint in the system
2. Using a non-bottleneck 100% of the time does not produce 100% utilization (Overproduction)
3. The capacity of the system depends on the capacity of the bottleneck
4. Time saved at a non-bottleneck saves the system nothing (with respect to system throughput)
5. Capacity and priority must be considered together – setups cost throughput, but are necessary due to priorities
6. Loads can, and should, be split
7. Focus should be on balancing the flow through the shop
- Section 1: Give specific examples of each of the seven bottleneck principles (pp.128-129) that apply to that business
- Section 2: Suggest a way to increase the throughput of the bottleneck
- Section 3: Describe the benefits [of your suggested improvement] to the business and to the customers
Forensic Accounting
ISBN: 978-0133050479
1st Edition
Authors: Robert Rufus, Laura Miller, William Hahn