It has been Thomas' long-standing dream to run a venture business. He had envisioned an online shoes-reselling business and started it with some of his friends as soon as he graduated. As the shoes-reselling market has grown year by year, he received the investment for the business and could set up an office. The venture has expanded rapidly, but the ways to handle tasks have not been effective thus far. Before starting a venture, Thomas was close to his friends; however, they had not known each other well. Even after doing a business, Thomas needed to engage in most of the tasks. Thomas feels that the ways of working with other members must change to catch up with the dynamic market more effectively. Also, it needs to hire new employees. Foremost, he wants new employees to excel at teamwork. 

It needs to set up a short training session for newcomers; however, Thomas is not sure how to accurately explain what it means to be an “effective team member” during the session.

a. Describe the current task characteristic of Thomas’ venture and explain how their task relations could be structured in a way that keeps up with the dynamic market?

b. Thomas needs advice about developing a training session for newcomers. Provide him all competencies to be considered that make employees work as "effective team members".

Answer rating: 100% (QA)

Question A Amid everchanging technology in the corporate world Thomass ventures current task characteristics involve enhancing the customer experience ... View the full answer