Mark Martin has just been appointed manager of a production team operating the 11 pm to 7 am shift in a large manufacturing firm. Mark is concerned that the team members really like and get along well with one another but they also appear to be restricting their task outputs to the minimum acceptable levels. What could Mark do to improve things in this situation and why should he do them?

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Group cohesiveness indicates the extent to which managers are attracted to each other The behavior of people in groups is different than individual be... View the full answer