Providing guest protection and loss prevention are essential for any hotels regardless of size. The security...

 

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Providing guest protection and loss prevention are essential for any hotels regardless of size. The security plan is a document that explains what security measures will be taken to prevent risks on and around the hotel. Upon check-out, two in-house guests reported to the assistant manager that someone was trying to enter their rooms in the early morning by using a keycard. After reviewing the CCTV footage, a man wearing the room attendant uniform approached those two rooms around 2 am and used a hotel keycard attempting to open the door of the related guest rooms. After checking with human resources department, that suspicious person is a former room attendant, who was terminated a week ago. The general manager requested the head of security to review the hotel security plan. (a) (b) Identify FOUR necessary elements in the security plan. (4 marks) Based on the answer in Question B3(a), suggest related examples to prevent the above situation happened again in the future. (13 marks) Providing guest protection and loss prevention are essential for any hotels regardless of size. The security plan is a document that explains what security measures will be taken to prevent risks on and around the hotel. Upon check-out, two in-house guests reported to the assistant manager that someone was trying to enter their rooms in the early morning by using a keycard. After reviewing the CCTV footage, a man wearing the room attendant uniform approached those two rooms around 2 am and used a hotel keycard attempting to open the door of the related guest rooms. After checking with human resources department, that suspicious person is a former room attendant, who was terminated a week ago. The general manager requested the head of security to review the hotel security plan. (a) (b) Identify FOUR necessary elements in the security plan. (4 marks) Based on the answer in Question B3(a), suggest related examples to prevent the above situation happened again in the future. (13 marks)

Answer rating: 100% (QA)

Ans B3 a Four necessary elements in the security plan are 1 Site Mapping This involves what all area... View the full answer