Question: Renaldo's Bakery makes bread for the local restaurants. Gennaro's job is to inspect the bread for defects, including size, holes, slice width, hardness, and softness.

Renaldo's Bakery makes bread for the local restaurants. Gennaro's job is to inspect the bread for defects, including size, holes, slice width, hardness, and softness. Each loaf of bread could have as few as zero defects and as many as five. After performing criteria inspections on 400 loaves for a total of 2,000 inspections (400 loaves X 5 criteria/unit), they discovered 54 defects. Renaldo wants to know how well they are doing on quality.

What are the DPMO measure and sigma levels for this process?

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