TELEMARKETING In the first hour of work, a telemarketer made 2 sales out of 9 telephone calls.
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TELEMARKETING In the first hour of work, a telemarketer made 2 sales out of 9 telephone calls. In the second hour, she made 3 sales out of 11 calls. During which hour was the rate of sales to calls better?
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Cost Management Measuring, Monitoring and Motivating Performance
ISBN: 978-1119185697
3rd Canadian edition
Authors: Leslie G. Eldenburg, Susan K. Wolcott, Liang Hsuan Chen, Gail Cook
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