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the McKinsey Customer Decision Journey model of consumer behavior suggests that the best thing fter customers make a purchase is: Begin an ongoing and regular

the McKinsey Customer Decision Journey model of consumer behavior suggests that the best thing fter customers make a purchase is: Begin an ongoing and regular process of exposing them to the brand\'s messages Lay the groundwork for the customer to enter their future information gathering and shopping process and communicating Nothing. Ask them to post favorable reviews to social media Send them coupons to share with their friends .

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