The Excel file Cell Phone Survey reports opinions of a sample of consumers regarding the signal strength,
Question:
The Excel file Cell Phone Survey reports opinions of a sample of consumers regarding the signal strength, value for the dollar, and customer service for their cell phone carriers. Use PivotTables to find the following:
a. The average signal strength by type of carrier
b. Average value for the dollar by type of carrier and usage level
c. Variance of perception of customer service by carrier and gender.
What conclusions might you reach from this information?
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Cell Phone Survey Gender Carrier Type Usage Signal strength Value for the Dollar Customer Service M ...View the full answer
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Related Book For 
Business Analytics Methods Models and Decisions
ISBN: 978-0321997821
2nd edition
Authors: James R. Evans
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