What are the pros and cons of having a service guarantee?

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Operations Management in the Supply Chain Decisions and Cases

ISBN: 978-0073525242

6th edition

Authors: Roger Schroeder, M. Johnny Rungtusanatham, Susan Goldstein

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Question Posted: Sep 20, 2015 09:38 AM

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What are the pros and cons of having a service guarantee?

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Pros of a service guarantee improves quality of service improves customer ...View the full answer

Operations Management in the Supply Chain Decisions and Cases

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