When customers arrive at Gilley’s Ice Cream Shop, they take

When customers arrive at Gilley’s Ice Cream Shop, they take a number and wait to be called to purchase ice cream from one of the counter servers. From experience in past summers, the store’s staff knows that customers arrive at the rate of 35 per hour (Poisson distributed) on summer days between 3:00 P.M. and 10:00 P.M. and a server can serve 15 customers per hour on average (Poisson distributed). Gilley’s wants to make sure that customers wait no longer than 5 minutes for service. Gilley’s is contemplating keeping three servers behind the ice cream counter during the peak summer hours. Will this number be adequate to meet the waiting time policy?

Members

  • Access to 2 Million+ Textbook solutions
  • Ask any question from 24/7 available
    Tutors
$9.99
VIEW SOLUTION
OR

Non-Members

Get help from Management Leadership Tutors
Ask questions directly from Qualified Online Management Leadership Tutors .
Best for online homework instance.