Who would most likely have intervened to terminate the senior team over issues of conduct?
Global Mutual was, by all accounts, a model insurance company. Profitis strong and had been for several years in a row. The company carried the highest ratings in its industry, and it had recently been voted one of the top 100 companies to work for in the United States in recognition of its very employee-focused work environment. Global Mutualoffered very generous benefits: free lunches in the cafeteria, onsite day care facilities, and even free Starbucks coffee in the employee break rooms. In an industry that was still struggling with the massive claims after a succession of hurricanes in the United States, Global Mutual was financially stable and positioned to become one of the major insurance companies in the nation. So, why were the CEO, William Brown; the CFO, Anne Johnson; and the COO, Peter Brooking, all fi red on the same day with no explanation other than that the terminations were related to issues of conduct?