1. How will Charlie's approach to quality and service affect his company's performance? 2. Which of the...
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2. Which of the basic functions of management has Charlie considered? How well is he preparing to carry out these functions?
3. Which management skills does Charlie have? In what areas do you think he has the greatest need to develop skills? How can he actively manage his development as a manager?
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Management Leading and Collaborating in a Competitive World
ISBN: 978-1259546945
12th edition
Authors: Thomas Bateman, Scott Snell
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