1. ICS Courier focused on business-to-business customers, servicing law firms, insurance companies, and accounting and medical offices....
Question:
2. Why would offering package through its website support the specialization strategy for ICS? Given the companies that ICS serves, do you think the company could survive long term without making this technology investment?
3. Do you think package tracking through the web is a disruptive technology? Justify your answer.
4. Can you think of another disruptive technology for the courier industry?
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1 The type of professional firms being serviced by ICS would have regular business on a daily basis ...View the full answer
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Asim farooq
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Related Book For 
Experiencing MIS
ISBN: 978-0133153934
3rd Canadian Edition
Authors: David M. Kroenke, Andrew Gemino, Peter Tingling
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