1. Make a list of types of statements that a former employer should generally avoid making when giving employment references.
2. Write an organizational policy that addresses the appropriate guidelines for giving employee references. Include statements concerning appropriate content and the manner in which such information should be issued.
3. Formulate a legal argument that presents the conflict between the potential employer’s right to know and the previous employer’s right to avoid possible defamation charges. Present both sides in a short written report or presentation.