As an Internet exercise, determine the Baldrige Award Criteria. Sec the Web site www.quality.nist.gov
Answer to relevant QuestionsWhich 3 of Deming’s 14 points do you think are most critical to the success of a TQM program? Why?How can a university control the quality of its output (that is, its graduates)?Explain, in your own words, what is meant by source inspection.Develop a histogram of the time it took for you or your friends to receive six recent orders at a fast-food restaurant.Use Pareto analysis to investigate the following data collected on a printed-circuit-board assembly line: Number of Defect Defect Occurrences Components not ...
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