As was mentioned in the opening of this chapter, many employees do not know details of the

Question:

As was mentioned in the opening of this chapter, many employees do not know details of the benefits they receive. Discuss how you would go about designing and implementing a communications plan to address this issue. Highlights in HRM 11.1: Crafting an Effective Benefits Communication Program on page 393 provides the following points:
• In building an identity
• In writing benefit materials
• In publicizing benefits information