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management leadership
Questions and Answers of
Management Leadership
1. How would you describe Betty Ford's leadership? In what ways could her leadership be described as authentic?2. How did critical life events play a role in the development of her leadership?3. Is
1. How do you define the problem the editors were trying to address? What this a technical or an adaptive challenge? 2. What is your reaction to what the principal did in this situation? How do you
1. What changes were Kyle and Harrison trying to make? How did these changes effect the beliefs, attitudes, or values of the players? 2. Were the challenges the team faced technical, technical and
1. What change were the people in Gooding trying to avoid? Why do you think they wanted to avoid this change? What tactics did they use to resist change? 2. Would you describe Scott Gooding’s
1. Should Robert confront Lucas directly? 2. What can the coach do to get Lucas to express his negative feelings openly? 3. What subjects or issues should be explored with Lucas? 4. What exercises
1. Should the executive board have fired Tim for failing to live up to expectations? What alternatives are there? 2. What could the board have done to help Tim address these disruptive behaviors?
1. What should the board do with regard to John's poor decisions? Should they fire him? What alternative routes are available? 2. How can John be made aware of his disruptive behaviors? 3. What
1. Of the four options available to Angi, which is the most ethical? 2. Using the principles of distributive justice, who would Angi choose to become the research assistant? 3. From Heifetz's
1. As a company, would you describe PPI as having an identifiable philosophy of moral values? How do its policies contribute to this philosophy? 2. Which ethical perspective best describes PPI's
1. What role should ethics play in the writing of a proposal such as this? Did the PEO do the ethical thing for David? How much money should the PEO have tried to make? What would you have done if
1. Which of the eight characteristics of team excellence are lacking in this team? 2. Based on this analysis of team effectiveness, should Jim intervene at this time, or should he just keep
1. How would you assess the effectiveness of this team? 2. In monitoring this team, at what level and function do you see the most serious problems? Internal task? Internal relational? External? 3.
1. Which characteristics of excellence were lacking in this task force? 2. Which characteristics of excellence were evident in this task force? 3. How would you assess Kim as a leader? 4. What
1. What advancement barriers did Lisa encounter?2. What should the firm's top executives, including Michael, have done differently to retain Lisa?3. What type of organizational policies and
1. What advancement barriers is Lori encountering? 2. What should Lori's male coworkers have done when Lori entered the room? 3. How should Len have behaved to provide a role model for Lori's male
1. What advancement barriers is Marina encountering? 2. What should Roy have said when Marina told him she was pregnant? 3. What could Roy do to ensure that Marina's work will be covered during her
1. What similarities and differences can you identify between North American and Japanese working styles? 2. In what way did this company reflect the characteristics of other Confucian Asia
1. Why do you think banks in the United States have been slow to offer financing expressly for Muslims? 2. Do you think it is fair to offer one minority group a special banking opportunity? 3. How
1. How would you describe the strengths and weaknesses of Mary's and José's leadership on this project? 2. Do you see any problem in targeting part of the fundraising campaign directly toward
Describe conceptual, human, and technical skills and their relevance for managers.
Define ten roles that managers perform in organizations.
Appreciate the manager's role in small businesses and nonprofit organizations.
Understand the personal challenges involved in becoming a new manager.
Discuss the turbulent forces that require a new workplace and the innovative management competencies needed to deal with today's environment.
Understand how historical forces influence the practice of management ?
Identify and explain major developments in the history of management thought.
Describe the major components of the classical and humanistic management perspectives.
Discuss the quantitative perspective and its current use in organizations
Explain the major concepts of systems thinking, the contingency view, and total quality management.
Name contemporary management tools and some reasons management trends change over time.
Describe the management changes brought about by a technology-driven workplace, including the role of customer relationship management, outsourcing, and supply chain management.
The 2009 Bain survey of management tools found that overall tool use declined, decreasing to an average of 11 techniques, down from an average of 15 in 2007. If managers tend to look for new
Do you think management theory will ever be as precise as theories in the fields of finance, accounting, or experimental psychology? Why or why not?
1. What are some of the social, political, and economic forces that are influencing SIA's decision to become a learning organization? 2. If you were a specialist at SIA, how and why would you respond
1. Why is innovative management important and how have Walmart's leaders demonstrated innovation throughout the company's history? 2. Which management perspectives of the past century influenced Sam
How can you prepare yourself to become an effective manager in an increasingly uncertain and global business environment?
What do you think are the most important forces in the external environment creating uncertainty for organizations today? Do the forces you identified typically arise in the task environment or the
Many companies are "going green" or adopting environmentally friendly business strategies. Clorox, for example, now offers an eco-friendly household cleaner called Green Works. How do companies
Describe the general and task environments and the dimensions of each
Explain the strategies managers use to help organizations adapt to an uncertain or turbulent environment.
Define corporate culture and give organizational examples.
Explain organizational symbols, stories, heroes, slogans, and ceremonies and their relationships to corporate culture.
Describe four types of cultures and how corporate culture relates to the environment.
Define a cultural leader and explain the tools a cultural leader uses to create a high-performance culture.
Compare the advantages associated with the foreign-market entry strategies of exporting, licensing, and wholly owned subsidiaries. What information would you need to collect and what factors would
Define globalization and explain how it is creating a borderless world for today's managers.
Describe various approaches businesses use to enter the international arena.
Discuss how the international landscape is changing, including the growing power of China, India, and Brazil.
Define international management and explain how it differs from the management of domestic business operations.
Indicate how dissimilarities in the economic, sociocultural, and legal political environments throughout the world can affect business operations.
Discuss why cultural intelligence is necessary for managers working in foreign countries.
Describe how regional trading alliances are reshaping the international business environment.
Describe the characteristics of a multinational corporation and explain the bottom of the pyramid concept.
This chapter refers to a survey that shows that many people think cheating is more common today than it was a decade ago. Do you think cheating is really more common or does it just seem so? Why?
What various stakeholder groups did oil giant BP have to respond to in regard to the massive 2010 oil spill in the Gulf of Mexico? From what you know about the BP oil spill, how would you evaluate BP
Define ethics and explain how ethical behavior relates to behavior governed by law and free choice.
Discuss why ethics is important for managers and identify recent events that call for a renewed commitment to ethical management.
Explain the utilitarian, individualism, moral rights, justice, virtue ethics, and practical approaches for evaluating ethical behavior.
Describe the factors that shape a manager's ethical decision making, including levels of moral development.
Identify important stakeholders for an organization and discuss how managers balance the interests of various stakeholders.
Explain the philosophy of sustainability and why organizations are embracing it.
Define corporate social responsibility and how to evaluate it along economic, legal, ethical, and discretionary criteria.
Discuss how ethical organizations are created through ethical leadership and organizational structures and systems.
1. At what business stage is Emma's Parlor? At what stage is her Web-based organic tea business? What synergies exist between the two businesses? How critical do you think those synergies are to the
1. Which market entry strategy is Walmart using to enter foreign markets, and why has management chosen this approach?2. What challenges do Walmart China managers encounter in the international
You are interested in being your own boss and have the chance to buy a franchise office supply store that is for sale in your city. You will need outside investors to help pay the franchise fees and
Do you think entrepreneurs who launched a new business after deciding to leave a job on their own versus those who have been forced to leave a job as a result of downsizing are likely to have
Consider the six personality characteristics of entrepreneurs. Which two traits do you think are most like those of managers in large companies? Which two are least like those of managers in large
Take swift action to notify the venture capitalists of the truth of the situation-and start cleaning house to get rid of people who would knowingly lie to close a deal.
Describe the importance of entrepreneurship to the U.S. economy.
Define the personality characteristics of a typical entrepreneur.
Explain social entrepreneurship as a vital part of today's small business environment.
Outline the planning necessary to launch an entrepreneurial start-up.
Describe the five stages of growth for an entrepreneurial company.
Explain how the management functions of planning, organizing, leading, and controlling apply to a growing entrepreneurial company.
1. Where do you think the problems lie at Nielsen? For example, are they primarily with the company's strategic goals and plans, tactical goals and plans, or operational goals and plans? With
Write a brief mission statement for a local business with which you are familiar. How might having a clear, written mission statement benefit a small organization?
In 2008, Delta had more customer complaints, such as late flights and mishandled baggage, than any other major carrier. If you were an operations manager at Delta, how might you use MBO to solve
Define goals and plans and explain the relationship between them.
Explain the concept of organizational mission and how it influences goal setting and planning.
Describe the types of goals an organization should have and how managers use strategy maps to align goals.
Describe the four essential steps in the management by objectives (MBO) process.
Discuss the benefits and limitations of planning.
Describe and explain the importance of contingency planning, scenario building, and crisis planning for today's managers.
Identify innovative planning approaches managers use in a fast-changing environment.
1. What would the SWOT analysis look like for this company? 2. What role do you expect the Internet to play in the corrugated box industry? What are some ways that Edmunds could better use the
If you are the CEO of a global strategy company, how might you determine whether a globalization, a transnational, or a multidomestic strategy would work best for your enterprise? What factors would
Do you think the movement toward strategic partnerships is a passing phenomenon or here to stay? What skills would make a good manager in a partnership with another company? What skills would make a
Walt Disney Company has four major strategic business units: movies (including Miramax and Touchstone), theme parks, consumer products, and television (ABC and cable). Place each of these SBUs on the
Game maker Electronic Arts was criticized as "trying to buy innovation" in its bid to acquire Take Two Interactive, known primarily for the game Grand Theft Auto. Does it make sense for EA to offer
Define the components of strategic management and discuss the levels of strategy.
Describe the strategic management process and SWOT analysis.
Define corporate level strategies and explain the BCG matrix, portfolio and diversification approaches.
Describe Porter's competitive forces and strategies.
Discuss new trends in strategy, including innovation from within and strategic partnerships.
Discuss the organizational dimensions managers use to execute strategy.
1. Describe aspects of the political decision-making model that are evident in this case.2. What examples of bounded rationality can you identify in the case?3. If you were Dave Peterson, what
1. How does managerial planning for Project Impact take place at different levels within the organization? 2. Using the concepts of strategic management and core competence, explain why Walmart is
You are a busy partner in a legal firm and an experienced secretary complains of headaches, drowsiness, dry throat, and occasional spells of fatigue and flu. She tells you she believes air quality in
Can you think of a bad decision from your own school or work experience or from the recent business or political news that was made in an effort to correct or justify a past decision? As a new
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