Business writer Tom Peters has suggested that in making process changes, we should Try it, test it,

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Business writer Tom Peters has suggested that in making process changes, we should “Try it, test it, and get on with it.” How does this square with the DMAIC/Continuous Improvement philosophy?

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Operations and Supply Chain Management

ISBN: 978-0078024023

14th edition

Authors: F. Robert Jacobs, Richard Chase

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