“Before you build quality in, you must think it in.” How do the implications of this statement differ from those of Question 3?
Answer to relevant QuestionsBusiness writer Tom Peters has suggested that in making process changes, we should “Try it, test it, and get on with it.” How does this square with the DMAIC/Continuous Improvement philosophy?Do you see any relationship between ISO standards mentioned in this chapter and the competitive strategy concepts mentioned earlier in the text?Below is a table of data collected over a six- month period in a local grocery store. Construct a Pareto analysis of the data and determine the percentage of total complaints rep-resented by the two most common ...A metal fabricator produces connecting rods with an outer diameter that has a 1 ± .01 inch specification. A machine operator takes several sample measurements over time and determines the sample mean outer diameter to be ...The state and local police departments are trying to analyze crime rates so they can shift their patrols from decreasing- rate areas to areas where rates are increasing. The city and county have been geographically segmented ...
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