Defining the Customer Service Problem, you have the opportunity to apply what you practiced in the Learning

Question:

Defining the Customer Service Problem, you have the opportunity to apply what you practiced in the Learning Activity and in Discussion regarding customer building strategies on the Customer Service Representative (CSR) Tool Belt. Identify the personality type and life stage based on your Reading and CSR Tool Belt. Using the customer Tool Belt strategies, define the customer service problem. Discuss what you would do to address the problem and the rationale behind your decisions.