Discuss how internal response moderators influence the customers response to the services-cape.
Question:
Discuss how internal response moderators influence the customer’s response to the services-cape.
Fantastic news! We've Found the answer you've been seeking!
Step by Step Answer:
Answer rating: 66% (9 reviews)
Internal response moderators include the emotional states of pleasuredispleasure arousalnonarousal and dominancesubmissiveness Customers will evaluate each service experience differently depending on their emotional state ...View the full answer
Answered By
Muhammad Umair
I have done job as Embedded System Engineer for just four months but after it i have decided to open my own lab and to work on projects that i can launch my own product in market. I work on different softwares like Proteus, Mikroc to program Embedded Systems. My basic work is on Embedded Systems. I have skills in Autocad, Proteus, C++, C programming and i love to share these skills to other to enhance my knowledge too.
3.50+
1+ Reviews
10+ Question Solved
Related Book For
Services Marketing Concepts, Strategies, & Cases
ISBN: 978-1439039397
4th edition
Authors: Douglas Hoffman, john Bateson
Question Posted:
Students also viewed these Marketing questions
-
How can a project manager influence customer expectations and perceptions?
-
Discuss the factors that influence internal pay structures. Based on your own experience, which ones do you think are the most important? Why?
-
Discuss how personal video recorders will influence consumers' television viewing and how advertisers will likely respond to the changes.
-
Explain the concept of recursion in programming and provide an example of a recursive function.
-
Consider the following abbreviated financial statements for Cabo Wabo, Inc.: What is owners' equity for 2015 and 2016? CABO WABO, INC Partial Balance Sheets as of December 31, 2015 and 2016 2015 2016...
-
Define the following terms: (a) convergent validity; (b) central tendency; (c) construct validity; (d) feedback interview; and (e) adverse impact.
-
Discuss the various benefits of integrating value and risk management processes.
-
Rose Company had no short- term investments prior to year 2013. It had the following transactions involving short-term investments in available-for-sale securities during 2013. Apr. 16 Purchased...
-
1. Legal and Ethical Considerations: Discuss the legal and ethical issues related to staffing, including compliance with anti-discrimination laws. Develop policies and practices to ensure legal and...
-
A university investigated how much space on its computers hard drives is used for data storage. The results are shown below. It is given that 40 hard drives use less than 20GB for data storage. a....
-
How should the servicescape of a firm that targets ethical shoppers be designed?
-
Discuss the three types of internal responses to the firm's environment.
-
What is an extractive agenda in an alliance?
-
Attorneys Piazza and Gonzalez are holding a round-table meetings with their respective paralegal teams. The topic of the discussion is "Discovery", and why it is so important. The various forms of...
-
The claimant is a 23-year-old woman who fears discrimination and harassment in her country of origin. She alleges that she is a member of a minority group that is treated badly in her country and...
-
Frank and Helen are not married. Helen has a child (Mary) from a prior relationship. (The father of Mary is deceased.) Frank and Helen have been living together for several months. After an argument,...
-
Pie Co. uses the installment sales method to recognize revenue. Customers pay theinstallment notes in 24 equal monthly amounts, which include 12% interest. What is aninstallment note's receivable...
-
Sam was charged with a Part III Offence. She was served with a summons to appear in court on November 09, 2023. She retained Ari from PR LLP, a boutique Paralegal firm that runs and carries on...
-
List all steps to create foreign keys between data Tables for the Oracle 18c Express Edition database in the Oracle SQL Developer Modeler. Illustrate those steps by using a real example, for...
-
Suppose a population of bacteria doubles every hour, but that 1.0 x 106 individuals are removed before reproduction to be converted into valuable biological by-products. Suppose the population begins...
-
List (a) Five external environmental factors and (b) Five internal environmental factors which are likely to affect an entity and its external audit.
-
Compute the rate of return on the investment characterized by the following cash flow. Year Cash Flow 0..............................-$50.0 1...............................+20.0...
-
A firm invested $15,000in a project that appeared to have excellent potential unfortunately, a lengthy labor dispute in Year3 resulted in costs that exceeded benefits by $8000. The cash flow for the...
-
The following cash flow has no positive interstate. The project, which had a projected life of 5 years, was terminated early. Year Cash Flow 0...................................-$50...
-
Discuss the challenges and opportunities of scaling up process intensification concepts from laboratory-scale experiments to industrial-scale applications, addressing issues related to...
-
Suppose the pressure in the esophagus is - 1.95 mm Hg while that in the stomach is + 18.5 mm Hg. To what height, in centimeters, could stomach fluid rise in the esophagus, assuming it has a density...
-
When light of wavelength190nm falls on acesiumsurface, electrons having a maximum kinetic energy of 4.39eV are emitted. Find values for the following. (a) the work function of cesium eV? (b) the...
Study smarter with the SolutionInn App