Does bad news travel faster and farther than good news? Why? What implications would this have for companies responding to unhappy customers?
Answer to relevant QuestionsConsider times when you have been aware that others have used the indirect pattern in writing or speaking to you. How did you react?What are the main differences between formal and informal reports?Is information obtained on the Web as reliable as information obtained from journals, newspapers, and magazines? Explain.The following report of meeting minutes has faults in grammar, punctuation, spelling, number form, wordiness, and word use. Use standard proofreading marks to correct the errors. When you finish, your instructor can show you ...The following résumé has errors in capitalization, number usage, punctuation, spelling, proofreading, and other problems. You may either (a) Use standard proofreading marks to correct the errors here or (b) Download the ...
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