Does bad news travel faster and farther than good news? Why? What implications would this have for

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Does bad news travel faster and farther than good news? Why? What implications would this have for companies responding to unhappy customers?

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Essentials of business communication

ISBN: 978-1111821227

8th Edition

Authors: Mary Ellen guffey, Dana loewy

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Question Posted: Sep 20, 2012 06:51 AM

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Does bad news travel faster and farther than good news? Why? What implications would this have for

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Bad news does travel faster and often farther than good news While good n...View the full answer

Essentials of business communication

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