Hal Justin, the manager of a hotel that caters to traveling businesspeople, is reviewing the nonfinancial measures
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lanuary February March Apri May June I% 2% 2% 1% 80% 85% 100% Percentage of complaints 1% 2% Percentage of on- time deliveries Number of orders 100% 300 75% 400 100% 400 500 600 600
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Related Book For
Managerial Accounting
ISBN: 978-0618777181
8th Edition
Authors: Susan V. Crosson, Belverd E. Needles
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