How might exemplary human resource practices enhance and strengthen a firm’s value-chain activities?
Answer to relevant QuestionsUsing the Internet, look up your university or college. What are some of its key value-creating activities that provide competitive advantages? Why? What are some of the potential downsides for firms that engage in a “war for talent”? Using the Internet, look up a company with which you are familiar. What are some of the policies and procedures that it uses to enhance the firm’s human and social capital? Can firms combine the generic strategies of overall cost leadership and differentiation? Why or why not? Discuss how managers can create value for their firm through diversification efforts.
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